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Mother and a Child

Frequent Questions

Concierge Child Care Services in Kalispell, Whitefish, Columbia Falls, Somers, Lakeside and Bigfork, Montana. 
  • Can our babysitter come the day before to become acquainted with the children?
    Unfortunately, no. The babysitters often have multiple jobs and responsibilities and we cannot ask them to jeopardize a full night of work. However, when your babysitter calls to introduce themselves they can do so via a quick video chat.
  • Do we care for children with special needs and learning disabilities?
    Yes, please call to give extra information about your child so I can place a babysitter that is well suited to care for them.
  • Do you do background checks?
    Yes, we do a background check to ensure there has been zero instances of abuse or neglect against children or vulnerable adults.
  • Do you babysit sick children?
    No. Our babysitters are around so many children that if it can be avoided, we do not want them to contract any illness while babysitting due to sitting sick children. If a sitter arrives to find a child or other individuals with an undisclosed illness, the sitter may terminate the appointment at their sole discretion and the 24 cancellation policy will be in effect and the four hour minimum will be applied.
  • Do you have a daycare center?
    We do not operate a facility, all babysitting takes place at the location or residence that you are staying.
  • I haven't heard from my sitter yet - What should I do?
    Please check your provided cell phone’s voicemail and your email inbox. If you have a confirmed appointment within 24 hours and have not received any communication, please please call at Glacier Babysitting at 406-414-7542 to check in with your sitter.
  • How many children can be booked for one appointment?
    The maximum number of children under the care of one sitter depends on the children’s ages, special needs or circumstances, and the particular sitter selected for the appointment. Clients will be notified if more than one sitter will be required for your appointment. Generally speaking, one sitter may care for two infants or up to 4 older children.
  • May other children be present?
    If our sitter is the only adult present, the hourly rate is based on the total number of minors (under age 18) present during the appointment. If another responsible adult is present during the entire appointment, and is solely responsible for the other minors, the hourly rate may be based only on designated children. Please discuss this with us at the time of booking.
  • What if I come home late?
    Please communicate to your sitter as soon as possible if you realize you will not return at your scheduled time. Sitters may have transportation dependencies or another commitment. Please don’t return late without checking with your sitter first. If your sitter advises you that she/he has a hard stop at a certain time, please respect that.
  • What if we return earlier than expected?
    You may, of course, return to your lodging and children at any time, but the applicable four hour billing minimum applies to all appointments. When you book, we ask for your best estimate of your return time so that we may efficiently schedule sitters.
  • Can the sitters take my children out of the house?
    With your written permission, the sitter may take children out of your lodging for activities at locations accessible by foot, shuttle bus or other public transportation. Please do not rely on the babysitter to transport your children without prior arrangements being clearly communicated.
  • Can my sitter give my child medication?
    Sitters may administer simple medications based on your clear instructions.
  • Do the sitters have insurance?
    Glacier Babysitting is fully insured in the state of Montana against personal injury and property damages. Babysitters that work with us are considered independent contractors, they are encouraged, but not required to carry personal liability insurance.
  • Can my sitter prepare meals for my children?
    Your sitter may prepare simple meals for the children. The sitter may also coordinate restaurant or room service meals, if you wish. If you would like your sitter to take your children to an onsite restaurant, it is the parents responsibility to cover the children's meals as well as the sitter's.
  • What if I have pets?
    Friendly pets may be present if discussed in advance to avoid allergy problems. Please note sitters are not required to care for pets.
  • What activities will the sitter bring for my children?
    Activities provided vary with the number and ages of the children, as well as the particular sitter. Some sitters will bring books, toys or games; others bring coloring books and crayons or craft projects. When your sitter calls before the appointment, please discuss what activities might be best for your children.

More questions? Contact us and we’ll be happy to help!

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